Cinema Accessories

Service Notice: Free Exchange for imagePROGRAF PRO-1000

Thank you for using Canon Products. We have determined that some imagePROGRAF PRO-1000 printers may experience ink leakage. This announcement conveys Canon’s service policy for affected printers. We offer our sincerest apologies to any customers who have been inconvenienced. Phenomenon In rare instances, ink may leak from inside the printer Read more…

Canon Firmware

Canon Service Advisory Emails Sent for 5D Mark III & EOS-1D X

Official Service Advisory Notice This service notification e-mail contains important information about your EOS 5D Mark III Digital SLR/EOS-1D X Digital SLR Camera. Please note that product service announcement e-mails contain advisory or informational content that may be critical to the proper operation of your product, including safety, update, and Read more…

Canon Business General

Canon EOS 6D Service Advisory

From Canon USA: Thank you for using Canon products. Phenomenon We have identified a phenomenon which prevents movie files shot using Canon EOS 6D Digital SLR Cameras from being played back on YouTube. Affected Product EOS 6D Digital SLR Camera Support While we continue to investigate this phenomenon, please follow Read more…

Canon DSLR RumorsCanon Firmware

Service Advisory: Canon EOS-1D X f/8 Autofocus Issue, Download Firmware Fix

From Canon USA It has been confirmed that auto-focusing may not function at f/8 aperture on some Canon EOS-1D X Digital SLR Cameras with firmware Ver. 1.1.1. We offer our most sincere apologies to customers using this product who have been inconvenienced by this issue. The support measures for this Read more…